ChatGPT's biggest predicted disruption is its effect on knowledge work productivity, chiefly by providing a competent first draft¶

Claim · All claims
Evidence · 1 study · theoretical r2 · q1
Currency · newest study 2023 · not yet checked against its sources · not reviewed by a person

Subclaims¶

q1 i? Wade predicts the largest impact of ChatGPT on knowledge work will come from its ability to create a first draft of written tasks. → Dwivedi 2023

Evidence¶

Dwivedi 2023¶

Dwivedi, Y. K., Kshetri, N., Hughes, L., Slade, E. L., Jeyaraj, A., Kar, A. K., Baabdullah, A. M., Koohang, A., Raghavan, V., Ahuja, M., Albanna, H., Albashrawi, M. A., Al-Busaidi, A. S., Balakrishnan, J., Barlette, Y., Basu, S., Bose, I., Brooks, L., Buhalis, D., Carter, L., Chowdhury, S., Crick, T., Cunningham, S. W., Davies, G. H., Davison, R. M., Dé, R., Dennehy, D., Duan, Y., Dubey, R., Dwivedi, R., Edwards, J. S., Flavián, C., Gauld, R., Grover, V., Hu, M.-C., Janssen, M., Jones, P., Junglas, I., Khorana, S., Kraus, S., Larsen, K. R., Latreille, P., Laumer, S., Malik, F. T., Mardani, A., Mariani, M., Mithas, S., Mogaji, E., Nord, J. H., O'Connor, S., Okumus, F., Pagani, M., Pandey, N., Papagiannidis, S., Pappas, I. O., Pathak, N., Pries-Heje, J., Raman, R., Rana, N. P., Rehm, S.-V., Ribeiro-Navarrete, S., Richter, A., Rowe, F., Sarker, S., Stahl, B. C., Tiwari, M. K., van der Aalst, W., Venkatesh, V., Viglia, G., Wade, M., Walton, P., Wirtz, J. and Wright, R. (2023) "So what if ChatGPT wrote it?" Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice and policy. International Journal of Information Management, 71. https://doi.org/10.1016/j.ijinfomgt.2023.102642

q1 · i? · theoretical · r2

Opinion contribution citing research that 41% of a knowledge worker's time is spent on discretionary activities that could be handled by others, and proposing an experimental research program comparing task completion from scratch versus from a ChatGPT first draft. The prediction itself is untested.

"ChatGPT has the potential to enhance the productivity of knowledge work through various mechanisms, such as simplifying the information search process, but I predict that its most significant impact will be to provide a competent first draft for our most common written knowledge tasks."

Discussion¶

Related Claims¶

• The skills required in a world powered by ChatGPT and related technologies will be different from those demanded previously — related
• Students regard reduced critical thinking and originality as the biggest threat of ChatGPT use in academia — related
• Engineering students come to view mastering GenAI as crucial as other engineering skills, driven by labour-market expectations, alongside widespread uncertainty about over-reliance — related