The review attributes to Japanese survey evidence that family physicians with stronger communication abilities are perceived as more effective and achieve higher patient satisfaction¶

Claim · All claims
Evidence · 1 study · review r2 · q2
Currency · newest study 2026 · not yet checked against its sources · not reviewed by a person

Subclaims¶

q2 i? The review reports, citing surveys of family physicians and general practitioners in Japan, that professionals with stronger communication abilities are perceived as more effective and achieve higher patient satisfaction in both rural and urban settings. → Saza Salas Laura Daniela 2026

Evidence¶

Saza Salas Laura Daniela 2026¶

Saza Salas Laura Daniela, Hernandez Rincon July Andrea, Hernandez Rincon Erwin Hernando, Ulloa Rodriguez Mauricio Fernando, Diaz Quijano Diana Marcela, Jaimes Peñuela Claudia Liliana. (2026). Mapping competencies of family physicians in primary healthcare: a scoping review. Family Medicine and Community Health. https://doi.org/10.1136/fmch-2025-003528

q2 · i? · review · r2

Narrative review attributing this to surveys of family physicians and general practitioners in Japan (cited as Mitsuyama et al). The review reports the association as second-hand evidence; its design is not described here.

"surveys of family physicians and general practitioners in Japan highlight the importance of these skills in both rural and urban settings, showing that professionals with stronger communication abilities are perceived as more effective and achieve higher patient satisfaction."

Discussion¶

Related Claims¶

• The review reports that a Japanese interview study of 10 physicians underscored the family physician's role in coordinating multidisciplinary teams, transforming fragmented care into more integrated models — related
• Evidence that emotional competence improves patient outcomes is limited and mixed — related
• The review reports that family medicine training programmes targeted at underserved communities, including over 40 rural training programmes in the United States over 25 years, have proven effective in increasing physician availability in rural and underserved areas — related
• A systematic review of 13 articles found nurses achieved higher satisfaction in patient self-care and adherence than physicians — related
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