Hybrid work must be reconceptualised to include the human/AI duality alongside the presence/virtual continuum¶

Claim · All claims
Evidence · 1 study · theoretical r2 · q1
Currency · newest study 2023 · not yet checked against its sources · not reviewed by a person

Subclaims¶

q1 i? Richter argues that adding AI to collaborative teams extends the concept of hybrid work beyond presence versus virtual work to a human/human versus human/AI duality. → Dwivedi 2023

Evidence¶

Dwivedi 2023¶

Dwivedi, Y. K., Kshetri, N., Hughes, L., Slade, E. L., Jeyaraj, A., Kar, A. K., Baabdullah, A. M., Koohang, A., Raghavan, V., Ahuja, M., Albanna, H., Albashrawi, M. A., Al-Busaidi, A. S., Balakrishnan, J., Barlette, Y., Basu, S., Bose, I., Brooks, L., Buhalis, D., Carter, L., Chowdhury, S., Crick, T., Cunningham, S. W., Davies, G. H., Davison, R. M., Dé, R., Dennehy, D., Duan, Y., Dubey, R., Dwivedi, R., Edwards, J. S., Flavián, C., Gauld, R., Grover, V., Hu, M.-C., Janssen, M., Jones, P., Junglas, I., Khorana, S., Kraus, S., Larsen, K. R., Latreille, P., Laumer, S., Malik, F. T., Mardani, A., Mariani, M., Mithas, S., Mogaji, E., Nord, J. H., O'Connor, S., Okumus, F., Pagani, M., Pandey, N., Papagiannidis, S., Pappas, I. O., Pathak, N., Pries-Heje, J., Raman, R., Rana, N. P., Rehm, S.-V., Ribeiro-Navarrete, S., Richter, A., Rowe, F., Sarker, S., Stahl, B. C., Tiwari, M. K., van der Aalst, W., Venkatesh, V., Viglia, G., Wade, M., Walton, P., Wirtz, J. and Wright, R. (2023) "So what if ChatGPT wrote it?" Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice and policy. International Journal of Information Management, 71. https://doi.org/10.1016/j.ijinfomgt.2023.102642

q1 · i? · theoretical · r2

Conceptual argument in the hybrid-teams contribution, building on the observation that AI can assist with various team tasks and that the term hybrid work has so far been mostly limited to the presence versus virtual binary.

"Hybrid work is no longer limited to the continuum of presence and virtual but also comprehends the duality of human/human vs human/AI (cf. Fig. 1)."

Discussion¶

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