Students frequently used on-demand help ineffectively, and raw help frequency correlated negatively with learning gains¶
Claim · All claims
Evidence · 1 study (2 entries) · reviewr3·q2
Currency · newest study 2016 · not yet checked against its sources · not reviewed by a person
Subclaims¶
Reading the evidence codes
q is the design tier, i the impact, n the sample, and the kind with its r
the rigour judged within that kind: what each code means.
This claim: no standardized effect is recorded in observations/ for it yet, so no benchmark reading is possible.
q3 i? Log data showed students clicked through hint levels rapidly to reach bottom-out hints, viewing most pre-bottom-out hint levels for under 1 second. → Aleven 2016
q2 i? Help frequency correlated negatively with pre/post-test learning gains, attributed partly to a selection effect. → Aleven 2016 (2)
Evidence¶
Aleven 2016¶
Aleven, V., Roll, I., McLaren, B. M., & Koedinger, K. R. (2016). Help Helps, But Only So Much: Research on Help Seeking with Intelligent Tutoring Systems. International Journal of Artificial Intelligence in Education. https://doi.org/10.1007/s40593-015-0089-1
q2 · i? · review · r3
An early educational data mining study of student log data from the Geometry Cognitive Tutor found rapid hint click-through; 68% of hint levels prior to the last were viewed for less than 1 second, indicating widespread help abuse.
"That is, they viewed 68 % of the hint levels prior to the last for less than 1 second (Aleven and Koedinger 2001), not enough time to read and understand the content."
Aleven 2016 (2)¶
Aleven, V., Roll, I., McLaren, B. M., & Koedinger, K. R. (2016). Help Helps, But Only So Much: Research on Help Seeking with Intelligent Tutoring Systems. International Journal of Artificial Intelligence in Education. https://doi.org/10.1007/s40593-015-0089-1
q2 · i? · review · r3
The same log-data study found raw frequency of on-demand help use correlated negatively with pre/post-test gains measured outside the tutor; the authors attribute this partly to a selection effect, since hint requests signal struggle.
"Further, we found a negative correlation between the frequency with which students used the tutor ’s on-demand help and their learning gains, the latter measured outside the tutor by pre-test/post-test scores."
Discussion¶
Related Claims¶
- Time spent with bottom-out hints correlates positively with learning, consistent with spontaneous self-explanation — reports the opposite
- Feedback on help seeking produced a lasting improvement in how deliberately students used on-demand help, even after feedback was removed — related
Page metadata
| Field | Value |
|---|---|
type |
claim |
id |
ineffective-help-seeking-log-data-findings |
title |
Students frequently used on-demand help ineffectively, and raw help frequency correlated negatively with learning gains |
description |
Students frequently used on-demand help ineffectively, and raw help frequency correlated negatively with learning gains |
status |
review |
evidence_strength |
moderate |
newest_evidence |
2016 |
generated |
by process:wiki-ingest on 2026-10-27 |
trust |
unverified — no one has confirmed this page's content |
sources |
2 — aleven-2016, aleven-2016-2 |
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