Mobile apps increased timely, direct communication between parents and educators during remote schooling¶

Claim · All claims
Evidence · 1 study · qualitative r2 · q2
Currency · newest study 2022 · not yet checked against its sources · not reviewed by a person

Subclaims¶

q2 i? Educators and caregivers perceived quick direct messages via phone apps (such as Remind and Google Voice) as valuable and convenient, with parents more apt to see and immediately respond to texts than voicemail. → Orta 2022

Evidence¶

Orta 2022¶

Orta, D., & Gutiérrez, V. (2022). Improving school-family communication and engagement: Lessons from remote schooling during the pandemic. Chicago, IL: University of Chicago Consortium on School Research. https://consortium.uchicago.edu/publications/improving-school-family-communication-and-engagement

q2 · i? · qualitative · r2

Focus-group finding from a high school teacher describing app-based messaging during remote schooling; the teacher recounted texting a parent during a midterm and the student immediately turning her screen on. Parents reported appreciating attendance notifications received through apps.

"We have been finding that a quick text message [via the app] is something that parents are more apt to see, and immediately respond to rather than leaving a voicemail."

Discussion¶

Related Claims¶

• Translation features in mobile apps enabled direct communication between educators and parents who speak languages other than English — a narrower finding that bears on this claim
• Virtual and in-person parent-to-parent forums deepened caregivers' sense of community and support — related
• Virtual meeting options gave parents more flexible scheduling opportunities to communicate with educators during remote schooling — related
• Caregiver uptake of the Family MUAC two-way SMS intervention was high — related
• Direct SMS communication with healthcare workers strengthened patient-provider relationships and trust — related
• Teachers and caregivers called for additional guidance and support in their communication and collaboration — related
• Families' geoscience sense-making during learning-on-the-move was shaped by the immersive qualities of a mobile AR app — related
• Text-message alerts to parents about incomplete middle-school homework raise student performance — related