Claims

Transparency features are shown but seldom consulted: cited sources in AI summaries were clicked in only 1% of visits

Claim · All claims
Evidence · 1 study · associational r? · q2
Currency · newest study 2026 · not yet checked against its sources · not reviewed by a person

Subclaims

Reading the evidence codes

q is the design tier, i the impact, n the sample, and the kind with its r the rigour judged within that kind: what each code means.

This claim: no standardized effect is recorded in observations/ for it yet, so no benchmark reading is possible.

q2 i? In a passive tracking study of 900 US adults, users clicked a cited source within an AI-generated summary in only 1% of visits and clicked any result link about half as often as users who saw no summary. → Jaidka K and Cai M 2026

Evidence

Jaidka K and Cai M 2026

Jaidka K and Cai M. (2026). Why we believe chatbots: trust calibration as a design problem. Front. Psychol. 17:1935527. https://doi.org/10.3389/fpsyg.2026.1935527

q2 · i? · associational · r?

A passive tracking study of 900 United States adults reported behavioral evidence that disclosure alone does not recalibrate trust: users clicked a cited source "in only 1% of visits" and clicked result links about half as often when an AI summary was present. No effect size is printed.

"In a passive tracking study of 900 United States adults, users who encountered an AI-generated summary clicked a cited source within it in only 1% of visits, and clicked any result link about half as often as users who saw no summary"

Discussion

Page metadata
Field Value
type claim
id passive-transparency-seldom-consulted
title Transparency features are shown but seldom consulted: cited sources in AI summaries were clicked in only 1% of visits
description Transparency features are shown but seldom consulted: cited sources in AI summaries were clicked in only 1% of visits
status review
evidence_strength moderate
newest_evidence 2026
generated by process:wiki-ingest on 2026-10-11
trust unverified — no one has confirmed this page's content
sources 1 — jaidka-k-and-cai-m-2026

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