Verbal-protocol-guided revisions of functional documents improved comprehension, with error rates falling from 50% to 22% despite longer texts¶

Claim · All claims
Evidence · 1 study · review r2 · q2
Currency · newest study 1991 · not yet checked against its sources · not reviewed by a person

Subclaims¶

q2 i1 Protocol-aided revisions of car insurance policies, though up to four times longer than the originals, were read more quickly and reduced comprehension error rates from 50% to 22%. → Mary H. Sawyer 1991

Evidence¶

Mary H. Sawyer 1991¶

Mary H. Sawyer. (1991). A Review of Research in Revising Instructional Text. Journal of Reading Behavior. https://doi.org/10.1080/10862969109547744

q2 · i? · review · r2

The review reports Swaney et al.'s (1981) protocol-aided revision of car insurance policies as part of the Document Design Project work; the revised texts were read more quickly and "comprehension error rates decreased from 50% to 22%".

"even though the protocol-aided revisions were up to four times longer than the originals, they were read more quickly, did not receive the original's negative comments, and comprehension error rates decreased from 50% to 22%"

Discussion¶

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