Support employee professional learning about AI through onboarding, transparency, direct tool access, and job-embedded training¶

Strategy · All strategies
Evidence · no claims cited

Description¶

The brief recommends that employers support workers' professional learning amid new AI tools by providing "comprehensive onboarding and continuing education programs that enable workers to adapt to evolving technological demands." To combat fear and resistance, employers should maintain transparency about AI tool usage, give employees direct access to current AI tools for experimentation, and emphasize transferable skills across evolving AI platforms. It also calls for ongoing, multi-model, job-embedded training within a culture of trust enabling safe exploration.

Design Implications¶

Context¶

Requirements¶

• a culture of trust to enable safe exploration and experimentation with AI tools in appropriate settings

Constraints¶

• technology is outpacing professional learning offerings, requiring more investment, time, and energy

Target Learners¶

• current employees across sectors
• workers lacking foundational digital literacy skills

Target Learning Goals¶

• adapting to evolving technological demands
• safe experimentation with AI tools
• transferable AI skills

Related Strategies¶

• Deployment priorities for classroom AI feedback tools: latency ceiling, adaptive onboarding, and verifier transparency
• Four strategic recommendations for supporting AI literacy across settings
• Co-designed recommendations for employers: equitable hiring practices, inclusive work culture, and continued upskilling support
• Use updated occupational education and retraining programs, including cooperative on-the-job instruction, to re-employ workers displaced by technological change

Examples¶

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Key Sources¶

• Zachariah, I., Dallas, D., Ruiz, P., Liberman, B., & Karim. (2025). AI literacy for the Workforce. In Ruiz, P. et al. (Eds.), Implementing AI literacy across learning environments: A series of briefs. Digital Promise. https://doi.org/10.51388/20.500.12265/271