Claims

Students perceived the automated personalized feedback as too general and lacking personal response

Claim · All claims
Evidence · 1 study · design r2 · q2
Currency · newest study 2016 · not yet checked against its sources · not reviewed by a person · overdue for a recheck since 2019: tool and model accuracy changes quickly

Subclaims

Reading the evidence codes

q is the design tier, i the impact, n the sample, and the kind with its r the rigour judged within that kind: what each code means.

This claim: no standardized effect is recorded in observations/ for it yet, so no benchmark reading is possible.

q2 i? In the same evaluation, students reported a lack of personal response and found the automated feedback too general, indicating a need for adjustments to feedback messages, navigation and graphic design. → van der Schaaf 2016

Evidence

van der Schaaf 2016

van der Schaaf, M., Donkers, J., Slof, B., Moonen-van Loon, J., van Tartwijk, J., Driessen, E., Badii, A., Serban, O., Ten Cate, O. (2016). Improving workplace-based assessment and feedback by an E-portfolio enhanced with learning analytics. Education Tech Research Dev. https://doi.org/10.1007/s11423-016-9496-8

q2 · i? · design · r2

Descriptive analysis of the usability questionnaire responses from the 121 students and 30 supervisors participating in the phase-5 evaluation. Students were positive about supervisors' narrative feedback and visualization options but criticized the automated feedback; the article reports "the need for adjustments to improve the users' experience".

"Regarding the automated feedback students felt a lack of personal response and in some cases the automated feedback was perceived to be too general (i.e., the same feedback could be interpreted in different ways by students)."

Discussion

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