Address staff technology reluctance by building an empowerment mindset that educators model daily for learners¶

Strategy · All strategies
Evidence · no claims cited

Description¶

Hughes said the hardest thing SPICE had to address was the staff's approach to technology, including her own. SPICE stresses that "issues are usually the user's not the technology's fault, which in turn means the user can fix the issue or find a work-around," and asks teachers to practice this mindset every day so they can model for learners what to do when technology fails. The goal is developing learner confidence and empowerment through digital literacy.

Design Implications¶

Context¶

Requirements¶

Working with educators so they do not shy away from technology, because digital literacy is critical to learners' path to greater opportunities

Constraints¶

Target Learners¶

adult and family literacy educators and their learners

Target Learning Goals¶

digital literacy confidence and problem-solving empowerment

Use virtual-world tasks to track learners' application and transfer of skills

Examples¶

Key Sources¶

Technology and Family Literacy Case Study: SPICE. (2012). Digital Promise. https://www.digitalpromise.org

Page metadata

Field	Value
`type`	`strategy`
`id`	`address-staff-technology-reluctance-empowerment`
`title`	`Address staff technology reluctance by building an empowerment mindset that educators model daily for learners`
`description`	`Hughes said the hardest thing SPICE had to address was the staff's approach to technology, including her own.`
`status`	`review`
`generated`	by `process:wiki-ingest` on `2026-10-09`
`trust`	unverified — no one has confirmed this page's content
`sources`	1 — `technology-and-family-literacy-case-study-spice-2012`

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