Provide navigator support through enrollment and financial aid, plus continued support after enrollment¶

Strategy · All strategies
Evidence · no claims cited

Description¶

A concrete high-touch recipe drawn from Adult Promise states: assign navigators who guide adult learners step by step through the enrollment and financial aid process, and keep support in place after the learner engages with an institution. The brief states adult learners "often need more high-touch approaches such as the support of navigators to guide them through the enrollment and financial aid process."

Design Implications¶

Context¶

Requirements¶

• Staff or navigators available to guide adults through enrollment and financial aid steps
• Continued support mechanisms once learners are engaged with an institution

Constraints¶

Target Learners¶

• Adult learners ages 25 to 64 navigating enrollment and financial aid

Target Learning Goals¶

• Successful enrollment and financial aid uptake
• Persistence once engaged with an institution

Related Strategies¶

• Adult Promise Initiative State Grants
• Provide hands-on assistance with college entry steps (entrance exams, searches, visits, applications) and financial aid, beginning before 12th grade
• Wraparound student supports: navigator, financial supports, and job placement assistance
• Use marketing, outreach, and enrollment strategies tailored to adult learners' work and family demands
• Assign a compensated navigator to each family to connect English learner households with learning and support services

Examples¶

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Key Sources¶

• Lisbeth Goble, Ashley Hong, Veronica Severn. (2021). From Outreach to Enrollment: Strategies to Engage Adults in Education Beyond High School. Mathematica. https://www.mathematica.org/publications/from-outreach-to-enrollment-strategies-to-engage-adults-in-education-beyond-high-school