Develop standardised delivery-quality assessment using a maximum of two scores (one communication, one content-delivery)¶

Strategy · All strategies
Evidence · 1 claim (1 for) · 1 study (1 quant-synthesis), q2 · 0 of 1 report an effect size · 1 claim rests on one study

Description¶

To overcome the lack of clarity in healthcare professional delivery-quality outcomes, the review recommends that future studies assess delivery quality with at most two scores: one for communication skills and one for delivery of intended intervention content. The review states "it is suggested that future studies develop a standardised method that can assess delivery quality via a maximum of two scores (one for communication and one for delivery of intended intervention content)", which would decrease the potential for bias due to multiple outcome measurement.

Design Implications¶

Context¶

Requirements¶

• Assessment must cover both communication skills and delivery of intended intervention content
• Future studies must comply with recognised reporting guidelines to ensure clarity of methodology and results

Constraints¶

• Validated and reliable methods exist for patient-centred communication skills, but there is a lack of validated measures for content-delivery in health behaviour change interventions

Target Learners¶

• Researchers evaluating healthcare professional training interventions

Target Learning Goals¶

• Measuring delivery quality of health behaviour change interventions

Claims¶

• Training improves about half of healthcare professional delivery-quality outcomes, with communication (54%) and content-delivery (55%) outcomes improving similarly [+W]

Related Strategies¶

• Standardise outcome measurements and isolate individual instructional design features in future research
• Future HFS trials for practising nurses need larger samples, rigorous randomised design and standardised, fully reported measures

Examples¶

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Key Sources¶

• Hatfield Thomas G., Withers Thomas M., Greaves Colin J. (2020). Systematic review of the effect of training interventions on the skills of health professionals in promoting health behaviour, with meta-analysis of subsequent effects on patient health behaviours. BMC Health Services Research. https://doi.org/10.1186/s12913-020-05420-1