Human-centred learning analytics (HCLA) with active stakeholder involvement in the post-production phase¶

Theory · All theories
Evidence · 1 claim (1 for) · 1 study (1 qualitative), q2 · 0 of 1 report an effect size · 1 claim rests on one study

Description¶

HCLA is an approach emphasizing human factors in LA by including stakeholders in designing, developing, and evaluating the LA process. The article identifies a gap: stakeholder involvement is usually limited to design phases, while implementation of high-fidelity indicators is left to developers. It proposes involving students and teachers in the post-production phase by "giving them agency in implementing LA indicators that can meet their real-world educational needs and preferences," ensuring system flexibility and adaptability after deployment.

Design Implications¶

Context¶

Requirements¶

• HCI approaches such as design thinking, HCD, participatory design, co-design, and value-sensitive design brought into LA

Constraints¶

• Prior HCLA dashboards mostly provide manually pre-configured indicators that lack adaptability to new end-user requirements after deployment

Target Learners¶

• students
• teachers

Target Learning Objectives¶

• aligning LA systems with educational goals after deployment

Claims¶

• Supporting user interaction and control in the indicator implementation process positively affects transparency, trust, satisfaction, and acceptance in LA [+W]

Related Theories¶

• Transparency through exploration approach for transparent learning analytics

Examples¶

• Indicator Editor: a no-code SSLA tool for user-controlled LA indicator implementation
• Involve key stakeholders directly in defining privacy and designing LA systems

Key Sources¶

• Joarder, S., & Chatti, M. A. (2026). Human-Centred Development of Indicators for Self-Service Learning Analytics: A Transparency through Exploration Approach. Journal of Learning Analytics, 13(1), 163-189. https://doi.org/10.18608/jla.2026.8921