About one-third of edtech coaches felt unprepared at closure onset to support non-digital-instruction needs such as social-emotional support and equitable lessons¶
Claim · All claims
Evidence · 1 study · associationalr1·q2
Currency · newest study 2020 · not yet checked against its sources · not reviewed by a person · overdue for a recheck since 2025: baselines and conditions change
Subclaims¶
Reading the evidence codes
q is the design tier, i the impact, n the sample, and the kind with its r
the rigour judged within that kind: what each code means.
This claim: no standardized effect is recorded in observations/ for it yet, so no benchmark reading is possible.
q2 i? More than 70 percent were moderately or very prepared to help with technology tools, but on average more than one-third reported being slightly or not prepared for support not always related to digital instruction. → Mahsa Bakhshaei 2020
Evidence¶
Mahsa Bakhshaei 2020¶
Mahsa Bakhshaei, John Seylar, Pati Ruiz, and Mai Chou Vang. (2020). The Valuable Role of Edtech Coaches during the COVID-19 Pandemic: A National Survey. Digital Promise. https://digitalpromise.dspacedirect.org/items/fd1d2f26-7b23-4dd8-9cd6-35f85e92e0c3 doi:10.51388/20.500.12265/101
q2 · i? · associational · r1
Survey of 148 edtech coaches (Figure 11): "more than 70 percent" were prepared for technology tool support, while more than one-third were unprepared for social-emotional support, home-environment guidance, connectivity solutions, digital deep coaching, remote schedules, and equitable lessons.
"while more than 70 percent of respondents were moderately or very prepared to help teachers select and use appropriate technology tools and strategies for diferent purposes, on average more than one-third of respondents reported that at the onset of school closures, they were "slightly or not prepared""
Discussion¶
Related Claims¶
- Edtech coaches frequently helped teachers use video conferencing tools, LMS platforms, and asynchronous instruction during closures — related
- A majority of edtech coaches plan to provide deep coaching online if closures extend, expecting modeling, observation, and planning to change — related
- Most edtech coaches stopped or reduced deep coaching during 2020 school closures to support more teachers — related
- Edtech coaches significantly supported administrators by providing teacher PD and implementing LMS tools during closures — related
- During 2020 school closures, teachers and school/district leaders reached out to edtech coaches more than before, with teachers reaching out more — related
- Teachers described an ideal technology coach as prepared, patient, observant, and using current research-based methods — related
- Colleagues, not coaches, were teachers' main source of technology support, and over a third of post-survey respondents reported no support — related
- Staff in welcoming schools said the planning process for merging closed schools into welcoming schools was insufficient, leaving them unprepared — related
- Edtech coaches supported families with IT tasks, platform training, and home learning environment guidance during closures — related
- About one-third of surveyed educators report that research is not localized enough to guide their school problems — related
Page metadata
| Field | Value |
|---|---|
type |
claim |
id |
coach-readiness-gaps-nondigital-support |
title |
About one-third of edtech coaches felt unprepared at closure onset to support non-digital-instruction needs such as social-emotional support and equitable lessons |
description |
About one-third of edtech coaches felt unprepared at closure onset to support non-digital-instruction needs such as social-emotional support and equitable lessons |
status |
review |
evidence_strength |
moderate |
newest_evidence |
2020 |
recheck_by |
2025 |
generated |
by process:wiki-ingest on 2026-10-09 |
trust |
unverified — no one has confirmed this page's content |
sources |
1 — mahsa-bakhshaei-2020 |
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