Interpersonal skills, including communication, active listening, and gaining buy-in, are heavily emphasized by ID/ET professionals¶

Claim · All claims
Evidence · 1 study (2 entries) · qualitative r3 · q2
Currency · newest study 2026 · not yet checked against its sources · not reviewed by a person

Subclaims¶

q2 i? IDs were particularly likely to mention interpersonal skills including communication, active listening, giving and receiving feedback, and conflict management. → Exter 2026 q2 i? Many K12 ETs emphasized gaining buy-in and building trust, aligning with their coaching and support roles. → Exter 2026 (2)

Evidence¶

Exter 2026¶

Exter, M., & Ashby, I. (2026). What does it mean to be “career ready”? A study of competencies important for instructional designers and educational technologists. Education Tech Research Dev. https://doi.org/10.1007/s11423-026-10727-7

q2 · i? · qualitative · r3

The comparison of cross-disciplinary skills reports that “IDs were particularly likely to mention interpersonal skills, including communication, active listening, giving and receiving feedback, and conflict management.”

"IDs were particularly likely to mention interpersonal skills, including communication, active listen- ing, giving and receiving feedback, and conflict management."

Exter 2026 (2)¶

Exter, M., & Ashby, I. (2026). What does it mean to be “career ready”? A study of competencies important for instructional designers and educational technologists. Education Tech Research Dev. https://doi.org/10.1007/s11423-026-10727-7

q2 · i? · qualitative · r3

The comparison section reports that “many K12 ETs emphasized gaining buy-in and building trust,” which the authors connect to their coaching, mentoring, and technology-anxiety support roles.

"IDs in HE and Corporate environments placed more stress on teamwork, collaboration, and project management, while many K12 ETs emphasized gaining buy-in and building trust – aligning with the emphasis in skills related to coaching & mentoring and supporting individuals with tech anxiety."

Discussion¶

Related Claims¶

• Competency emphases vary by role and context: IDs focus on ID models, curriculum design, and content creation, while ETs focus on technology evaluation, integration, and support — related
• ID/ET professionals report that cross-disciplinary skills and dispositions are crucial and under-emphasized in existing competency lists — related
• Balanced SEL frameworks cover intrapersonal, interpersonal, and cognitive competencies and mix skills, knowledge, and attitudes — related
• A scoping review found no existing teacher-education digital frameworks include more than passing mention of dispositions or safety/wellbeing considerations — related
• Communication skills are consistently ranked the most important competencies yet underemphasized in professional preparation — related
• Altınay and colleagues emphasize critical thinking, critical friendship, teamwork, and network-based collaboration for international standards — related