Patients experience healthcare professionals as competent in digital counselling when they can efficiently provide digital support and solve technological problems¶
Claim · All claims
Evidence · 1 study (2 entries) · reviewr2·q2
Currency · newest study 2025 · not yet checked against its sources · not reviewed by a person
Subclaims¶
Reading the evidence codes
q is the design tier, i the impact, n the sample, and the kind with its r
the rigour judged within that kind: what each code means.
This claim: no standardized effect is recorded in observations/ for it yet, so no benchmark reading is possible.
q2 i? Patients experience HCP competence in digital counselling when professionals efficiently provide digital support, such as familiarity with platforms and use of checklists, demonstrations, and written materials. → Kaihlaniemi 2025
q2 i? Patients experience HCP competence in digital counselling when professionals can solve technological problems and disruptions without significant disruption to the consultation. → Kaihlaniemi 2025 (2)
Evidence¶
Kaihlaniemi 2025¶
Kaihlaniemi, J., Suonnansalo, P., Kääriäinen, M., Kaakinen, P., Litendahl, M., Paukkonen, L., Laukkonen, K., & Oikarinen, A. (2025). Patients' Experiences of Healthcare Professionals' Competence in Digital Counselling in Healthcare Settings—A Qualitative Systematic Review. Journal of Advanced Nursing. https://doi.org/10.1111/jan.16663
q2 · i? · review · r2
The review's meta-aggregation of qualitative findings (Table 5) reports that patients valued HCP competence in providing digital support, including familiarity with platforms (e.g., 'Zoom functions'), use of checklists, demonstrations, repetition, and written materials.
"Patients experienced that HCPs need competence in providing digital support to them, in addition to solving technological problems"
Kaihlaniemi 2025 (2)¶
Kaihlaniemi, J., Suonnansalo, P., Kääriäinen, M., Kaakinen, P., Litendahl, M., Paukkonen, L., Laukkonen, K., & Oikarinen, A. (2025). Patients' Experiences of Healthcare Professionals' Competence in Digital Counselling in Healthcare Settings—A Qualitative Systematic Review. Journal of Advanced Nursing. https://doi.org/10.1111/jan.16663
q2 · i? · review · r2
The review's meta-aggregation (Table 5) identified 'Technology disruptions' and 'Collective action' as findings under the category 'Competence in solving technological problems', indicating patients valued HCPs' ability to manage technical issues collaboratively.
"Technology disruptions Collective action"
Discussion¶
Related Claims¶
- Patients experience healthcare professionals as competent in digital counselling when they support self-management through tailored guidance and disease-specific information — related
- Patients experience healthcare professionals as competent in digital counselling when they establish a reciprocal relationship built on trust, listening, and a comfortable atmosphere — related
- During ERT, teachers selected technologies based on familiarity, availability, functionality, and technical competence — related
- Nurse-led telecare and telemedicine improve communication, self-management, and continuity of care in biologics therapy — related
Page metadata
| Field | Value |
|---|---|
status |
review |
generated |
by process:wiki-ingest on 2026-10-31 |
trust |
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