Patients experience healthcare professionals as competent in digital counselling when they support self-management through tailored guidance and disease-specific information¶
Claim · All claims
Evidence · 1 study (2 entries) · reviewr2·q2
Currency · newest study 2025 · not yet checked against its sources · not reviewed by a person
Subclaims¶
Reading the evidence codes
q is the design tier, i the impact, n the sample, and the kind with its r
the rigour judged within that kind: what each code means.
This claim: no standardized effect is recorded in observations/ for it yet, so no benchmark reading is possible.
q2 i? Patients experience HCP competence in digital counselling when professionals provide instructions related to self-management, including tailored contact and personalised care. → Kaihlaniemi 2025
q2 i? Patients experience HCP competence in digital counselling when professionals provide information about their disease and its treatment, supporting self-advocacy and knowledge of their condition. → Kaihlaniemi 2025 (2)
Evidence¶
Kaihlaniemi 2025¶
Kaihlaniemi, J., Suonnansalo, P., Kääriäinen, M., Kaakinen, P., Litendahl, M., Paukkonen, L., Laukkonen, K., & Oikarinen, A. (2025). Patients' Experiences of Healthcare Professionals' Competence in Digital Counselling in Healthcare Settings—A Qualitative Systematic Review. Journal of Advanced Nursing. https://doi.org/10.1111/jan.16663
q2 · i? · review · r2
The review's meta-aggregation (Table 4, Category 4) includes findings on 'Tailored contact' and 'Personalised care meeting and supporting individual needs', illustrating that patients valued HCP competence in providing self-management instructions adapted to their situation.
"Tailored contact Tips for exposing, specific exercises and ways to narrow areas for exposure. It was difficult to judge whether I progressed too slowly"
Kaihlaniemi 2025 (2)¶
Kaihlaniemi, J., Suonnansalo, P., Kääriäinen, M., Kaakinen, P., Litendahl, M., Paukkonen, L., Laukkonen, K., & Oikarinen, A. (2025). Patients' Experiences of Healthcare Professionals' Competence in Digital Counselling in Healthcare Settings—A Qualitative Systematic Review. Journal of Advanced Nursing. https://doi.org/10.1111/jan.16663
q2 · i? · review · r?
The review's meta-aggregation (Table 4, Category 5) includes the finding 'Virtual consultation empowered self-advocacy', with the patient illustration noting that understanding one's own health 'will make sure that I advocate a little bit better for myself'.
"Virtual consultation empowered self‐advocacy I feel like it empowered me to know what follow‐up I should ask for in the future."
Discussion¶
Related Claims¶
- Patients experience healthcare professionals as competent in digital counselling when they can efficiently provide digital support and solve technological problems — related
- Patients experience healthcare professionals as competent in digital counselling when they establish a reciprocal relationship built on trust, listening, and a comfortable atmosphere — related
- Caregivers want information about the disease, specific patient care, and how to be a caregiver — related
- Nurse-led telecare and telemedicine improve communication, self-management, and continuity of care in biologics therapy — related
Page metadata
| Field | Value |
|---|---|
status |
review |
generated |
by process:wiki-ingest on 2026-10-31 |
trust |
unverified — no one has confirmed this page's content |
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