Problematic one-way links between production and consumption processes impede the technology's circulation, with only one manufacturer responding to users¶

Claim · All claims
Evidence · 1 study · qualitative r2 · q2
Currency · newest study 2006 · not yet checked against its sources · not reviewed by a person

Subclaims¶

q2 i? In the fieldwork, production processes rarely responded to use patterns emerging from consumption, regulation, representation, and identity; the only exception was manufacturer Amoi adding female-oriented applications to a phone model popular with female users. → Huatong Sun 2006

Evidence¶

Huatong Sun 2006¶

Huatong Sun. (2006). The Triumph of Users: Achieving Cultural Usability Goals With User Localization. Technical Communication Quarterly, 15(4), 457-481. https://doi.org/10.1207/s15427625tcq1504_3

q2 · i? · qualitative · r2

Analysis of interview transcripts and observational notes through the circuit-of-culture lens. The author reports rarely finding production responding to use patterns, with Amoi's female-oriented phone modifications (e.g., the Dancing Queen model) as the sole exception found.

"I rarely found production processes responding to the use patterns emerging from the processes of consumption, regulation, representation, and identity except that one phone manufacturer, Amoi, responded to the enthusiasm of female users on wireless phones and modified the product for this group of users by adding female-oriented applications"

Discussion¶

Related Claims¶

• Users successfully localized the hard-to-use mobile text messaging technology into their daily lives despite poor developer localization
• User localization success of text messaging is unqualified and fragile: some participants reduced use when costs rose or alternatives appeared
• American and Chinese users showed distinct messaging use patterns: fun-oriented short exchanges in the US versus informing and long in-depth chats in China — related
• Interview respondents identify collaborative relationships, trust in evidence and its users, clarity on research types, and supportive leadership as facilitators of evidence use — related