Users successfully localized the hard-to-use mobile text messaging technology into their daily lives despite poor developer localization¶
Claim · All claims
Evidence · 1 study · qualitativer2·q2
Currency · newest study 2006 · not yet checked against its sources · not reviewed by a person
Subclaims¶
Reading the evidence codes
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q2 i? Even though mobile text messaging was hard to use and not well localized at the developer's site, participants successfully localized it into their daily lives in various ways. → Huatong Sun 2006
Evidence¶
Huatong Sun 2006¶
Huatong Sun. (2006). The Triumph of Users: Achieving Cultural Usability Goals With User Localization. Technical Communication Quarterly, 15(4), 457-481. https://doi.org/10.1207/s15427625tcq1504_3
q2 · i? · qualitative · r2
Comparative case study fieldwork in the Albany, New York, region and the Hangzhou region of China with 19 American and 22 Chinese participants (ages 18 to 30) using surveys, 4-day message diaries, interviews, and shadowing. The author reports that "participants successfully localized the technology into their daily lives in various ways."
"the fieldwork shows that even though mobile text messaging technology is hard to use and not well localized, participants successfully localized the technology into their daily lives in various ways (Sun, 2004). Thus user localization seems to be very successful."
Discussion¶
Related Claims¶
- American and Chinese users showed distinct messaging use patterns: fun-oriented short exchanges in the US versus informing and long in-depth chats in China — a narrower finding that bears on this claim
- User localization success of text messaging is unqualified and fragile: some participants reduced use when costs rose or alternatives appeared — related
- Learners showed positive attitudes toward receiving SMS vocabulary messages, and instant messaging raised intercultural awareness — related
- Problematic one-way links between production and consumption processes impede the technology's circulation, with only one manufacturer responding to users
- Learners used products outside class despite infrastructure limits: 65% of surveyed students reported doing software work outside class while mobile access was largely unavailable — related
Page metadata
| Field | Value |
|---|---|
type |
claim |
id |
users-localize-hard-to-use-text-messaging |
title |
Users successfully localized the hard-to-use mobile text messaging technology into their daily lives despite poor developer localization |
description |
Users successfully localized the hard-to-use mobile text messaging technology into their daily lives despite poor developer localization |
status |
review |
evidence_strength |
moderate |
newest_evidence |
2006 |
generated |
by process:wiki-ingest on 2026-10-16 |
trust |
unverified — no one has confirmed this page's content |
sources |
1 — huatong-sun-2006 |
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