44.8% of families used the sync feature; most of those enjoyed it, while 37.5% of non-users reported technical difficulties¶
Claim · All claims
Evidence · 1 study · designr3·q2
Currency · newest study 2021 · not yet checked against its sources · not reviewed by a person
Subclaims¶
Reading the evidence codes
q is the design tier, i the impact, n the sample, and the kind with its r
the rigour judged within that kind: what each code means.
This claim: no standardized effect is recorded in observations/ for it yet, so no benchmark reading is possible.
q2 i? 44.8% of families were able to use the sync feature while watching episodes, and 76.9% of these reported enjoying it and said it worked well. → Digital Promise 2021
q2 i? Of the families that did not use sync, 37.5% indicated having technical difficulties or issues figuring out how to use the feature. → Digital Promise 2021
Evidence¶
Digital Promise 2021¶
Digital Promise, The Jim Henson Company, Concord Evaluation Group, & Curious Media. (2021). Designing an app to support families' joint engagement with media: Design principles and lessons from research. [White Paper]. Digital Promise. https://doi.org/10.51388/20.500.12265/121
q2 · i? · design · r3
Analyses of interview data across later study phases. The report states "44.8% of families were able to use the sync feature while watching the episodes" and "Most (76.9%) of these families reported enjoying the feature." Of non-users, "37.5% indicated having technical difficulties or issues figuring out how to use the feature." All figures are descriptive percentages.
"We found that 44.8% of families were able to use the sync feature while watching the episodes. Most (76.9%) of these families reported enjoying the feature and said it worked well for easily accessing content related to the episode they were watching."
Discussion¶
Related Claims¶
- Families who used the app's features more extensively reported stronger changes in joint media engagement and science — related
- Sync feature uptake declined between survey and interview, with non-users citing unawareness, technical difficulties, or single-device viewing — related
Page metadata
| Field | Value |
|---|---|
type |
claim |
id |
sync-feature-usage-and-difficulties |
title |
44.8% of families used the sync feature; most of those enjoyed it, while 37.5% of non-users reported technical difficulties |
description |
44.8% of families used the sync feature; most of those enjoyed it, while 37.5% of non-users reported technical difficulties |
status |
review |
evidence_strength |
moderate |
newest_evidence |
2021 |
generated |
by process:wiki-ingest on 2026-10-09 |
trust |
unverified — no one has confirmed this page's content |
sources |
1 — digital-promise-2021 |
Frontmatter is the page's machine-readable record — see the Schema & Guide.