Identify key social actors and expand design areas to include design in-use by practitioners¶

Strategy · All strategies
Evidence · no claims cited

Description¶

This first IMPROV action area directs teams to identify stakeholders and social actors and their design activities, expanding from design before-use by professionals to design in-use led by users. The article states that "infrastructuring is especially attuned to heterogeneous participation and legitimizing voices of those traditionally marginalized." Methods include mapping value networks of stakeholders and using the concept of historical body to tap actors' accumulated experiences.

Design Implications¶

Context¶

Requirements¶

• Engaging relevant social actors requires making articulation work visible and expanding the design space from the focal innovation to critical factors in the education context

Constraints¶

Target Learners¶

• teachers
• students
• school administrators
• researchers
• policy makers

Target Learning Goals¶

• sustaining innovations by incorporating diverse stakeholder expertise into design

Related Strategies¶

• Rally for coherence-making and infrastructure remaking activities between innovation and practice
• Evaluate infrastructures continually using process-tracking methods such as ethnography and embedded sensors
• Orchestrate meta-design and capacity building so practitioners can engage in design in-use
• Plan for possible points of infrastructuring, including breakdowns and anticipation work
• Make visible the installed base of existing infrastructures and discern its relationship with the innovation

Examples¶

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Key Sources¶

• Chen, B. (2024). A framework for infrastructuring sustainable innovations in education. Journal of the Learning Sciences. https://doi.org/10.1080/10508406.2024.2320159