Moving the link to the STAR framework from the top of the page to beneath the STAR score improved the school report card site's usability¶
Claim · All claims
Evidence · 1 study · causalr?·q2
Currency · newest study 2021 · checked against its sources 2026-10-20 (automated, 1 of 1 entry) · not reviewed by a person
Subclaims¶
Reading the evidence codes
q is the design tier, i the impact, n the sample, and the kind with its r
the rigour judged within that kind: what each code means.
This claim: no standardized effect is recorded in observations/ for it yet, so no benchmark reading is possible.
q2 i? Relocating the STAR framework link beneath the STAR score improved the site's usability. → Jesse Chandler 2021
Evidence¶
Jesse Chandler 2021¶
Jesse Chandler, Jacob Hartog, Erin Lipman, Jonathan Gellar. (2021). The Effect of School Report Card Design on Usability, Understanding, and Satisfaction. Regional Educational Laboratory Mid-Atlantic, U.S. Department of Education, Institute of Education Sciences. https://ies.ed.gov/ncee/edlabs
q2 · i? · causal · r?
Design-comparison study of the DC OSSE online school report card assessing usability, understanding, findability, and recommendation. The study found that "moving the link to details of the district's School Transparency and Reporting (STAR) framework from the top of the page to beneath the STAR score improved the site's usability."
"The study found that moving the link to details of the district's School Transparency and Reporting (STAR) framework from the top of the page to beneath the STAR score improved the site's usability"
Discussion¶
Related Claims¶
- The combination of moving the STAR link and reporting points possible produced the best performance on all measures — related
- Reporting the number of points possible for each metric led to better understanding of how the STAR score is calculated — related
- Participants who accessed the report card site with mobile devices had more difficulty using it — related
- Making year-over-year change salient helped users identify which schools improved most but lowered usability and satisfaction ratings — related
- Participants held divided views on the star rating display: motivating feedback for some, a distracting oversimplification for others — related
Page metadata
| Field | Value |
|---|---|
type |
claim |
id |
star-link-beneath-score-improves-usability |
title |
Moving the link to the STAR framework from the top of the page to beneath the STAR score improved the school report card site's usability |
description |
Moving the link to the STAR framework from the top of the page to beneath the STAR score improved the school report card site's usability |
status |
review |
evidence_strength |
moderate |
newest_evidence |
2021 |
source_checked |
2026-10-20 |
generated |
by process:wiki-ingest on 2026-10-08 |
trust |
unverified — no one has confirmed this page's content |
sources |
1 — jesse-chandler-2021 |
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