Goal-Question-Metrics (GQM) framework adapted for IUX research on LER technologies¶

Element · All elements
Evidence · no claims cited

Description¶

The toolkit adapts the GQM framework, "developed in 1984 at the Software Engineering Lab of the NASA Goddard Space Flight Center," as a "systematic and goal-oriented approach" to define, measure, and evaluate software quality. Applied to LER IUX, it captures discrete goals, guiding questions, and metrics for smaller projects. A template structures the goal-question-metric triplet, and a pilot example shows goals about accessible language, fee navigation, and privacy.

Design Implications¶

Context¶

Requirements¶

• A defined IUX goal, guiding questions, and metrics to collect

Constraints¶

• Best suited to capturing discrete goals and measures for smaller projects

Target Learners¶

• research teams planning IUX studies of LER technologies

Target Learning Goals¶

• structured, goal-oriented evaluation of LER technology usability and inclusivity

Affordances¶

• Iux Inclusive User Experience Ler

Related Elements¶

• Journey map and adapted empathy map templates for capturing learner experience

Examples¶

• Severity scale for prioritizing learner barriers into design actions
• Seven IUX methodologies for centering learners in LER technology development

Key Sources¶

• Digital Promise. (2025). Pathways Unlocked: A Learner-Centered Toolkit for Usable Learning & Employment Record Technologies. https://digitalpromise.dspacedirect.org/items/2a540607-a680-4548-8524-80af4924d62b