Seventeen log-derived help-seeking features for assessing help seeking in intelligent tutors

Research Method · All research methods
Evidence · 2 claims (2 for) · 1 study (1 associational), q2 · 0 of 1 report an effect size · 2 claims rest on one study

Description

A set of 17 behavioral features distilled from tutor log files and normalized as a percentage of total student actions, designed to "encompass a wide array of possible help-seeking behaviors". Features include help avoidance (NHP), help abuse (HPQ), self-explanation pauses after help use (HPL), help non-use on well-known skills (NHW), pauses before and after hints and bug messages, and first-encounter hint requests, each labeled with a predicted positive, negative, or ambiguous relationship to help seeking.

Accounts

• Seventeen log-derived help-seeking features for assessing help seeking in intelligent tutors: A set of 17 behavioral features distilled from tutor log files and normalized as a percentage of total student actions, designed to "encompass a wide array of possible help-seeking behaviors". Features include help avoidance (NHP), help abuse (HPQ), self-explanation pauses after help use (HPL), help non-use on well-known skills (NHW), pauses before and after hints and bug messages, and first-encounter hint requests, each labeled with a predicted positive, negative, or ambiguous relationship to help seeking. (Amy Ogan et al. (2015))

Claims

• Help abuse is negatively associated with learning in both the Philippines and United States datasets [+M]
• Each site's help-seeking model predicted learning in its own data, with widely differing fit (Costa Rica r=0.462, U.S. r=0.350, Philippines r=0.126) [+M]

Related Research Methods

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Key Sources

• Amy Ogan, Erin Walker, Ryan Baker, Ma. Mercedes T. Rodrigo, Jose Carlo Soriano, Maynor Jimenez Castro. (2015). Towards Understanding How to Assess Help-Seeking Behavior Across Cultures. Int J Artif Intell Educ 25. https://doi.org/10.1007/s40593-014-0034-8

Page metadata

Field	Value
type	research-method
id	seventeen-log-derived-help-seeking-features-for-assessing-help-seeking-in-intelligent-tuto
title	Seventeen log-derived help-seeking features for assessing help seeking in intelligent tutors
description	A set of 17 behavioral features distilled from tutor log files and normalized as a percentage of total student actions, designed to "encompass a wide array of possible help-seeking behaviors".
status	review
generated	by process:settle-candidates on 2026-10-27
trust	unverified — no one has confirmed this page's content

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